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Who creates guest accounts?

A common problem that needs solving when deploying a guest network in your organization is - "Who will create the user accounts for the guests?".

Using basic "lobby ambassador" functionality that is built into current network equipment leaves you with little choice, you need to create dedicated accounts for the few people who can perform this function, such as the help-desk, IT security or reception/lobby personnel. Restricting the ability to create accounts increases the cost of the solution and decreases the flexibility, and usability, of being able to quickly provide a guest with internet access. This leads to reduced usage and a reduction in return on investment.

Identity Networks Guest Manager provides you with the flexibility to allow any internal user to create accounts. The internal users with this ability are commonly known as sponsors.

Using Guest Manager To Create Guest Accounts

Guest Manager provides a fully customizable sponsor web interface where users can authenticate themselves against the corporate identity system such as AD, LDAP, RADIUS etc and then create a user account based upon security policies which have been set by an administrator.

This enables anyone within your organization to become a sponsor and create an account for a guest in real time, with no need to locate a specific individual to perform this task. Sponsor self service greatly increases the flexibility and usage of a guest network so that guests can obtain accounts when needed with the minimum of disruption.
Control What Sponsors Can Do

Providing the ability for any authenticated user to sponsor their own guests needs to be securely controlled. Guest Manager provides the ability for an administrator to decide which different operations a sponsor can perform, such as creating accounts, printing, emailing, SMS, running reports.

Additionally these operations can be controlled so that a sponsor can only action them on accounts that only they have created, that people in their group have created, or on all accounts. This allows the same application to be used by sponsors, help desk and IT security while controlling the level of access the user has.

Security and policy requirements for creating accounts are also configured by the administrator and enforced upon sponsors. This means that the sponsor must enter the required details of the guest. The account is then automatically created with a username that meets these policy requirements and then a randomly created password is also generated that meets any specified password policy requirements of your organisation.